【文章标题】:Nobody Is Saying Why OpenAI and Anthropic Had Outages
【文章标题】:无人解释OpenAI和Anthropic服务中断原因
【文章正文】:
Frontier models from Anthropic, OpenAI, and xAI all experienced rare outages on Thursday morning, creating downtime for their corresponding AI chatbots.
Anthropic、OpenAI和xAI的前沿模型在周四上午均遭遇罕见服务中断,导致其对应AI聊天机器人停摆。
SpaceX, xAI’s parent company, said on Thursday afternoon that the issues with Grok resulted from “an outage at our Memphis compute center this morning.”
xAI母公司SpaceX周四下午表示,Grok的问题源于”今晨孟菲斯计算中心的中断”。
The issues initially appeared to be linked because they coincided—perhaps the result of a shared third-party service provider—but neither OpenAI nor Anthropic cited an external source in comments to WIRED on Thursday.
这些问题最初看似存在关联,因为中断时间重合(可能是共用第三方服务商所致),但OpenAI和Anthropic周四向《连线》杂志发表评论时均未提及外部原因。
SpaceX, xAI’s parent company, did not respond to WIRED’s request for comment. But the company said as part of its public comments on Thursday: “We’d also like to apologize to our impacted compute partners.” Anthropic and xAI announced a “compute partnership” with SpaceX in May.
xAI母公司SpaceX未回应《连线》的置评请求,但在周四的公开声明中表示:“我们向受影响的算力合作伙伴致歉。“Anthropic和xAI曾于五月宣布与SpaceX建立”算力合作伙伴关系”。
OpenAI spokesperson Kathleen Chaykowski tells WIRED: “A routing error starting around 7:43 am PT on Thursday, September 3, made ChatGPT and Codex unavailable for some users across platforms. As of about 8:17 am PT on Thursday, a solution was successfully implemented and is continuing to be monitored.”
OpenAI发言人Kathleen Chaykowski向《连线》表示:“太平洋时间9月3日周四7:43左右发生的路由错误导致跨平台部分用户无法使用ChatGPT和Codex。截至周四8:17左右,解决方案已成功实施并持续监控中。”
Anthropic declined to comment on the episode. The company began alerting about a “partial outage” at 6:23 am PT on Thursday that involved “elevated errors on requests to Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5.” Shortly after, the company said it had “identified the cause” and that “a fix has been deployed.” The company marked the issue as resolved by 9:16 am PT. Claude Sonnet 5 seemed to briefly have similar issues shortly after 9 am PT.
Anthropic拒绝对此事件置评。该公司于太平洋时间周四6:23开始预警”部分服务中断”,涉及”Claude Mythos 5.1、Claude Fable 5.1和Claude Opus 5的请求错误率升高”。随后不久公司表示”已确定原因”并”部署修复方案”,于9:16标记问题解决。Claude Sonnet 5在9点后似乎短暂出现类似问题。
xAI reported Grok outages across all of its platforms and services beginning at 6:30 am PT when the company posted “investigating outage” on its service status page. “Grok is experiencing issues. We are working on restoring service as quickly as possible,” the page said. At 10:05 am PT the episode was marked complete. “We have resolved the situation, and traffic is healthy again,” the company wrote.
xAI自太平洋时间6:30起报告Grok全平台服务中断,其状态页面显示”正在调查中断”。“Grok遇到问题,我们正全力恢复服务。“至10:05公司标记事件完成:“问题已解决,流量恢复正常。”
There were scattered reports of a possible Google Gemini outage on Thursday morning as well, but the company did not confirm this or record any incidents on its service status dashboard. Google did not respond to WIRED’s request for comment ahead of publication.
周四上午也有零星关于Google Gemini可能中断的报告,但该公司未予确认,其服务状态面板也未记录事故。截稿前谷歌未回应《连线》的置评请求。
Typically, multiple outages in the same sector at the same time would point to a cloud provider, content delivery network, or other third-party vendor having issues affecting multiple customers. But OpenAI and Anthropic did not point to a potential shared cause, and major players in the internet infrastructure space—including Cloudflare, Amazon Web Services, and Microsoft Azure—did not report outages on Thursday.
通常而言,同一领域多起同时中断往往指向云服务商、内容分发网络或其他第三方供应商的问题。但OpenAI和Anthropic未提及共同诱因,Cloudflare、亚马逊云服务、微软Azure等互联网基础设施巨头周四均未报告中断。