【文章标题】：CollectWise (YC F24) Is Hiring 【文章标题】：CollectWise（YC F24）正在招聘
【文章正文】： Automating consumer debt collection with AI 【文章正文】： 用人工智能实现消费者债务催收自动化
About Us 关于我们 CollectWise is a fast growing and well funded Y Combinator-backed startup. We’re using generative AI to automate debt collection, a $35B market in the US alone. Our AI agents are already outperforming human collectors by 2X, and we’re doing so at a fraction of the cost. CollectWise是一家快速发展且资金充足的Y Combinator支持初创企业。我们正运用生成式AI实现债务催收自动化——仅美国市场就达350亿美元规模。我们的AI催收员效率已达人工的2倍，而成本仅为零头。
With a small team, we scaled to a 10M+ over the next year. 凭借精干团队，我们用一年出头时间将年化收入做到300万美元，现正招聘首位客户成功工程师，助力明年突破1000万美元大关。
The Role 职位描述 We’re looking for a Founding Customer Success Engineer to own customer relationships after launch and ensure customers are successful with CollectWise. 我们需要首位客户成功工程师，负责产品上线后的客户关系维护，确保客户通过CollectWise获得成功。
You’ll work at the intersection of customer success, engineering, and operations, managing customer communication, resolving technical issues, optimizing AI agents, supporting implementations, and identifying opportunities to expand accounts. 您将在客户成功、工程和运营的交叉领域工作，包括：管理客户沟通、解决技术问题、优化AI代理、支持落地实施，以及发掘账户扩展机会。
This is a highly hands-on role. You should be comfortable working directly with customers, troubleshooting technical problems, working with code when needed, and collaborating with engineering on more complex issues. 这是高度实操的岗位。您需擅长直接对接客户、排查技术问题、必要时编写代码，并与工程团队协作处理复杂问题。
Your success will be measured by customer satisfaction, retention, product usage, account expansion, and customer performance. 考核指标包括：客户满意度、留存率、产品使用度、账户扩展及客户绩效。
Responsibilities 岗位职责 Desired Qualifications 任职要求 Compensation 薪酬待遇
CollectWise is revolutionizing debt recovery with autonomous AI agents and an integrated legal network. We boost recovery rates, reduce costs, and maintain a positive brand image through respectful, data-driven interactions. CollectWise正通过自主AI代理与整合法律网络革新债务追偿行业。我们以尊重为前提、数据为驱动，既提升回款率又降低成本，同时维护品牌美誉度。